Casino Days

Getting Started: Create Your Casino Days Account

We make sign up simple for players in Canada. In a few minutes you can confirm your legal age, check provincial availability, create your profile, and set preferences that fit how you like to play.

Register in minutes

Creating a Casino Days account is quick and works smoothly on mobile or desktop. Have your details ready and follow the prompts on screen.

1. Click Join or Sign Up on the homepage.
2. Enter your email or mobile number and set a strong password.
3. Add your full name, date of birth, and home address.
4. Select your province or territory so we can confirm availability. Players in Ontario are redirected to the regulated site.
5. Confirm you meet the legal age and accept the terms and privacy policy.
6. Verify your account with the email or SMS code we send.

Once done, your account opens right away. You can explore the lobby, save favourites, and tailor your setup. You may be asked to confirm your email or phone before depositing.

Age and province eligibility

Sign up requires confirming the legal gambling age where you live. Across Canada it’s 19+, except Alberta, Manitoba, and Quebec where it’s 18. In Ontario, you must be 19+ and physically in-province to play on the Ontario site, with geolocation enabled. Access outside Ontario depends on local rules and site policy.

Set your preferences

• Confirm CAD as your currency
• Choose English content and notifications by default in Canada
• Pick email or SMS for updates
• Save favourite games and categories
• Adjust display settings and time zone

You can update these anytime in My Account.

Quick tips

Use your legal name and current address to avoid account issues. Keep your email and phone accessible. Don’t use a VPN so geolocation works correctly, especially in Ontario. This keeps your account secure and helps prevent delays later.

Verify Your Identity (KYC) and Account Security

Why we verify

We verify to confirm you’re the legal gambling age in your province or territory (18 or 19), protect Casino Days from fraud and money laundering, and keep your account safe. We complete KYC before processing withdrawals so payouts go to the right person. We only request what’s necessary and we review documents promptly.

What to upload

• Government photo ID: a valid driver’s licence, passport, or provincial/territorial photo ID card
• Proof of address: a recent document issued within the last 3 months, such as a utility bill, bank statement, or government letter showing your full name and residential address
• Payment method proof if requested: a masked card front showing your name and last 4 digits only with the CVV covered, or an Interac/e‑wallet screenshot clearly showing your name and account details
• Source of funds or wealth if triggered by activity thresholds: a recent payslip, a bank statement showing salary deposit, or proof of crypto purchase/origin from a regulated exchange

Upload clear colour images in JPEG, PNG, or PDF with all edges visible and no glare. Details must match your Casino Days profile. We may request a live selfie to confirm liveness and ID ownership. Only personal, non‑third‑party payment methods are accepted and the name must match your account.

How to submit and timelines

Go to Account > Verification and follow the prompts. You can track status there. Most checks complete instantly or within 24 hours. If we need more information, we’ll notify you by email or on‑site.

How we protect your data

We use TLS encryption in transit and encrypted storage at rest. Access to your documents is strictly limited and audited. We retain verification data only as required by AML and licensing rules, typically at least 5 years, and handle it under applicable Canadian privacy requirements, including PIPEDA where applicable. We don’t sell personal data. You can request a copy of your data or ask for deletion, subject to legal retention obligations.

Avoid delays

• Blurry, cropped, or glare‑affected images or missing edges
• Address proof older than 3 months or missing your full name and address
• Name on the payment method doesn’t match your Casino Days account

Turn on two‑factor authentication

1. Open Profile > Security
2. Select Two‑Factor Authentication
3. Scan the QR code with Google Authenticator or Authy
4. Enter the 6‑digit code and save your backup codes

2FA adds a one‑time code at sign‑in and when changing sensitive settings. Store backup codes safely and never share them. If you lose access, contact us to recover your account securely.

Banking in Canada: Deposits in CAD

We keep deposits straightforward for Canadian players. Your Casino Days balance stays in CAD, so there’s no currency guesswork. Our cashier is encrypted end to end and supports 3D Secure on eligible card payments. Payment options are tailored for Canadian banks and wallets.

Payment methods that work here

Pick the option you already use and trust:

• Interac e‑Transfer for quick deposits from most Canadian banks
• Visa and Mastercard, including credit, debit, and prepaid where accepted
• E‑wallets you know: Skrill, Neteller, and Payz (formerly ecoPayz)
• iDebit and Instadebit for bank‑linked payments
• Paysafecard for prepaid top‑ups without sharing card details

Timing, limits, and fees

Most deposits arrive instantly. Interac e‑Transfers can take a few minutes depending on your bank and network traffic. If a bank transfer option appears in the cashier, it may take longer while your bank clears funds. Your account remains in CAD; if your card or wallet is in another currency, your provider may apply conversion.

Maximums vary by method and your verification status. We display your per‑transaction and daily caps in the cashier, and higher limits may be available once your account is verified. Paysafecard deposits can’t be withdrawn back to Paysafecard, so choose a withdrawable method if you plan to cash out later.

*Your bank or card issuer may apply their own charges, including cash‑advance fees, or block gaming transactions. If a card is declined, try Interac or a supported wallet. The name on the payment method must match your Casino Days account to avoid delays. †iDebit and Instadebit may charge a small service fee on their side.

Claiming Bonuses and Understanding Wagering

How to claim

Head to the Promotions page to join our welcome or ongoing offers. Pick your offer, tap Claim, and follow the steps. If a code appears, enter it at the Cashier before you deposit. Some promos ask you to toggle Opt in or choose a reward from a list. Always check the terms for the minimum deposit, eligible payment methods, and expiry. Prefer to play without a bonus? Leave opt in off and deposit as usual. Ontario players should note that on our Ontario site, AGCO rules mean bonuses appear only after you log in and inducements cannot be publicly advertised.

Wagering basics

Most bonus funds and free spins winnings come with wagering. You’ll need to place bets totaling a set multiple of the bonus, the deposit, or both before funds become withdrawable cash. Your real money balance is used first, then bonus funds. Withdrawing early, betting above the stated max bet, or playing excluded games can forfeit the bonus and related winnings. Free spins winnings are credited as bonus funds unless stated otherwise.

• Example (Canada welcome offer): 100% up to C$500 + 100 free spins (e.g., on Book of Dead)
• Min. deposit: C$20 (Interac, Visa/Mastercard supported; Skrill/Neteller deposits are not eligible)
• Wagering: 35x bonus amount; free spins winnings 35x
• Max bet while wagering: C$5 per spin/hand or 10% of the bonus (whichever is lower)
• Expiry: bonus valid 7 days; free spins valid 24 hours from credit

Game weighting

Games don’t all contribute equally. Slots usually count the most. Many table games contribute less, and some live dealer titles may contribute little or nothing. Certain slots can be excluded. Weighting and exclusions appear in each offer’s terms and, where available, in the game info panel. When unsure, check the promo page before you play.

• Slots: usually 100% (selected titles excluded or reduced)
• RNG table games (blackjack/roulette/baccarat/video poker): often 10% or 0%
• Live casino: generally 0% (unless an offer explicitly states otherwise)
• Jackpots and bonus buy features: excluded

Track your progress

Open My Account > Bonuses to view active offers, remaining wagering, time left, and the games counted toward the requirement. A progress bar shows what’s done and what’s left in CAD. You can also check recent bets in your history to confirm contribution. If something looks off, contact support before continuing to avoid a forfeit.

Tip: watch the max bet, eligible games, and the countdown to stay on track

Choosing Games: Slots, Tables, and Live Casino

Browse by category

We organize Casino Days so you can jump straight to what you enjoy. Slots span classic reels, feature‑rich video titles, ways‑to‑win formats, and jackpots, including network progressives. RNG Table Games cover roulette, blackjack, baccarat, and video poker, with clear limits for small and larger stakes. Live Casino streams real dealers and game shows with English‑speaking hosts, and chip values display in CAD for easy tracking.

Top providers

We partner with trusted studios to keep the lobby fresh and fair:

• Evolution for live tables and game shows like Lightning Roulette and Crazy Time
• Pragmatic Play for slots and live rooms such as Sweet Bonanza and Sweet Bonanza CandyLand
• Play’n GO, NetEnt, and Red Tiger for favourites like Book of Dead, Starburst, and Dynamite Riches
• Games Global and Relax Gaming for varied mechanics including Mega Moolah and the Money Train series
• Nolimit City and Hacksaw Gaming for high‑impact designs like Deadwood and Wanted Dead or a Wild

Search and filters

Use the search bar to find a title or studio fast. Filters sort by provider, category, popularity, or new arrivals. Tags flag features such as Bonus Buy, Megaways, cascading wins, or multipliers. Save favourites and revisit recently played games from your lobby.

Try before you bet

Many slots and most RNG table games offer demo play after login, so you can learn features and pacing without risk. Demo isn’t available for live tables or most progressive jackpots, which require real‑money play.

Find your fit

• Check table limits and slot bet ranges on each tile; stakes display in CAD.
• For steadier sessions, choose lower‑volatility slots or classic tables with simple rules.
• For bigger swings, try higher‑volatility slots or live games with side bets.
• Open Game Info to review features, paytables, volatility, and RTP where provided.
• Use favourites to build a short list and rotate titles to manage pace and spend.

How to Play: Step by Step Gameplay Flow

We keep gameplay at Casino Days simple and consistent across slots, tables, and live casino. Here’s how we move from picking a title to wrapping up a session while keeping your preferences intact.

Pick a game

We start in the lobby, using search or filters to find a title that fits our style. The game info panel shows key details such as minimum and maximum bets, special features, RTP%, and, where provided, volatility. Prefer faster rounds? We look for Quick Spin or Turbo icons. When ready, we launch the game and wait for the interface and balance to load in CAD before placing a bet.

Set your stakes

Our balance displays in CAD. In slots, we use the on screen bet controls to set the total bet per spin. At tables, we select chip values. Some slot titles let us adjust coin value and bet size separately, while others use a single total bet slider. We choose a stake that matches our balance and pace, then confirm the amount before starting the round.

Use in game features

We open the paytable or help menu to understand symbols, payouts, RTP, and bonus triggers. Where available, we enable Quick Spin or Turbo for shorter rounds. Autoplay, if offered in our location and by the provider, lets us set a number of spins plus stop conditions such as single win, loss, or balance thresholds. Some slots include Feature Buy, with the cost shown clearly before purchase. At tables, we can rebet, double, or clear chips between hands, and toggle side bets if we want added risk. In live games, we watch the round timer and place chips before the betting window closes.

Manage your balance

We track wins and losses in the game panel after each round. Recent results or the game history button shows our last bets and outcomes. If we change stakes mid session, we recheck the total bet before the next round to avoid accidental overspending. Reality Check reminders in our account provide timed session prompts.

Exit and save

We finish any active round, then use the game’s exit arrow, or Leave Table in live games, to return to the lobby. Many titles save our last stake and settings automatically for next time. We use the heart icon to add the game to Favourites, or find it under Recently Played on our next visit.

Playing on Mobile and Desktop

We’ve built Casino Days to run in your browser on phone, tablet, or computer with no download. Sign in and the layout adapts to your screen so games, cashier, and support stay easy to reach. Use the same account and your preferences sync across devices.

Mobile browsers

On iPhone or Android, open Safari or Chrome and head to Casino Days. Slots and crash games play best in portrait, while tables and live casino suit landscape. Menus tuck away to free space, and touch controls are tuned for quick bets and fast scrolling. Add Casino Days to your home screen from the share menu for one tap access. Live tables auto adjust video quality; change view, chat, and sound from the in game toolbar. For best results use iOS 12+ or Android 8+. We don’t offer a native iOS or Android app in Canada—play directly in your browser.

Desktop experience

On Windows or Mac, the site works in current versions of Chrome, Safari, Firefox, and Edge. Enjoy bigger reels, clearer live streams, and room to keep the lobby open while a game runs in another tab. For stability, use Windows 10+ or macOS 10.14+.

Location services in Ontario

To play for real money in Ontario, enable location services and allow your browser to share your location when prompted. On desktop you may be asked to install a secure location helper. On mobile, keep GPS and Wi Fi on for accuracy.

Notifications and alerts

If your browser supports it, you can enable notifications for time sensitive account updates and opted in offers. Manage these in your browser’s site settings and in our notification preferences. You can switch them off anytime.

Data saving and performance tips

• Use Wi Fi for live casino streaming when possible
• Lower live video quality from the table toolbar on slower connections
• Aim for 2 Mbps (SD) or 5+ Mbps (HD) for live video
• Close other apps or tabs that stream audio or video
• Reduce animation or sound in the game’s settings where available
• On cellular, enable your device’s data saver to limit background use

Responsible Play: Limits, Time Outs, and Support

At Casino Days, we want play to stay fun and manageable. We give you clear tools to set boundaries, take a break when needed, and find support across Canada.

Set limits

Open Responsible Play in your account to choose the limits that fit your budget and time.

• Deposit limits to control how much you add to your balance
• Loss limits to cap net losses over a period
• Wager limits to restrict total bets
• Session limits to manage time in a single play session

Pick daily, weekly, or monthly caps. Lowering a limit applies right away. Raising a limit only activates after a cooling off delay so you have time to reconsider.

Time outs and cooling off

Need a short reset. Set a time out for 24 hours, 48 hours, 7 days, or up to 30 days. During cooling off, your account can’t deposit, claim bonuses, or play. You can still view key account details and request withdrawals. Access returns automatically when the timer ends.

Self exclusion

For a longer break, choose self exclusion for 6 months, 1 year, 2 years, or longer. We block play, deposits, and promotional messages for the full term, and the block can’t be lifted early. You may withdraw any remaining real money balance during exclusion. Contact our support team to activate self exclusion and select the right duration.

In session safeguards

Turn on reality checks to get timed reminders, for example every 15, 30, or 60 minutes, showing your session length and results. Use the session timer to stick to your plan. Your account history lists deposits, withdrawals, and bets for clear tracking. Where available, game options such as autoplay with spin and loss caps help you stay within budget.

Support in Canada

If gambling is affecting you or someone close, these provincial services can help:

• Ontario: ConnexOntario — https://www.connexontario.ca/
• British Columbia: Gambling Support BC — https://www2.gov.bc.ca/gov/content/governments/services-for-government/service-experience-digital-delivery/citizen-services/pgs
• Alberta: AHS Addiction Helpline — https://www.albertahealthservices.ca/findhealth/service.aspx?id=6818
• Québec: Jeu: aide et référence — https://www.jeu-aidereference.qc.ca/
• Manitoba: Manitoba Addictions Helpline — https://mbaddictionhelp.ca/
• Saskatchewan: Problem Gambling resources — https://www.saskatchewan.ca/health/healthy-living/addictions/prevention
• Atlantic provinces: Provincial health services problem gambling programs (NS, NB, PEI, NL)

We can share contacts for your province on request and help set stronger limits or exclusions. For evidence based guidance, see Canada’s Lower-Risk Gambling Guidelines: https://www.ccsa.ca/lower-risk-gambling-guidelines

Withdrawing Your Winnings

Cashing out in CAD at Casino Days is simple and clear. In the cashier, we show the methods available to you, the limits that apply, and our best estimate of when funds will arrive before you submit a request.

Withdrawal methods

For Canada, we support Interac e‑Transfer, leading e‑wallets (Skrill, Neteller, MuchBetter, ecoPayz), bank transfer, and card payouts with Visa or Mastercard where the issuer allows them. Whenever we can, we send funds back to the same method used for your deposit. Availability can vary by province and by your verification status.

Identity checks

Before your first payout, we complete a quick KYC review. Have a valid government ID, a recent proof of address issued within 90 days, and, if asked, proof that you own the payment method. All details must match your Casino Days profile. Most KYC reviews finish within 24 hours. If your name, address, or phone changes, update it in My Account.

Processing times

We aim to review withdrawal requests within 24 hours. Each request enters a short pending stage and you can cancel it from the cashier. Weekends and provincial holidays can extend delivery times. If we need extra checks, we’ll notify you in your account and by email.

Limits and fees

The minimum withdrawal is CAD $20. Standard limits are up to CAD $4,000 per transaction and up to CAD $40,000 per rolling 30 days, with higher limits available for verified or VIP accounts. Progressive jackpot wins are paid in full. We process in CAD and don’t add withdrawal fees, though your bank or provider may charge fees or convert currency if your account isn’t in CAD.

Tips to avoid delays

• Complete KYC early and keep profile details accurate
• Withdraw to the original deposit method when available
• Clear wagering on any active bonus before requesting
• Ensure the payment account name matches your Casino Days account
• Upload clear, uncropped documents showing all corners
• Enable account notifications and reply promptly to requests

Safety, Fairness, and Compliance

Data protection

We protect every Casino Days session with site‑wide HTTPS and modern TLS 1.2/1.3. Sensitive data is encrypted in transit and guarded by role‑based access controls at rest. Card details are processed only by PCI DSS Level 1 certified payment gateways, and full PAN data is never stored or displayed.

• TLS 1.2/1.3 encryption with HSTS
• Tokenization for payment instruments
• Strict access controls with audit logging
• Privacy practices aligned with PIPEDA and GDPR principles

Game integrity

We take fairness seriously. RNG slots and tables are certified by independent labs before they go live, and our live casino rounds stream from licensed studios under monitored procedures.

• RNG certifications by labs such as eCOGRA, iTech Labs, GLI, or BMM, per provider
• Live dealer streams from licensed studios, including Evolution
• Clear game info, with rules and RTP shown in each title's help panel
• For games with variable RTP, the active RTP is disclosed in the info screen

Provider standards

We integrate only original, signed builds from reputable vendors and use change control before any update goes live.

• Leading providers include Evolution (live), Pragmatic Play, Play'n GO, NetEnt, and Games Global
• Vendors follow recognized security frameworks such as ISO/IEC 27001 where applicable
• All updates pass internal QA and are documented, and material gameplay or RTP changes are announced in‑game

Compliance in Canada

Casino Days is operated by White Star B.V. and licensed and regulated by Curaçao eGaming, licence 8048/JAZ. We are not registered with AGCO/iGaming Ontario and do not offer play in Ontario. Availability in the rest of Canada depends on local rules, with access governed by geolocation and age eligibility of 19+, or 18 in AB, MB, and QC.

• KYC checks include identity verification, sanctions and PEP screening, and source‑of‑funds where required
• We apply AML controls consistent with FATF guidance and our licence obligations

Player safeguards

We build responsible play tools into every account, with clear terms and always‑available game and payout information.

• Deposit, loss, wager, and session limits
• Reality‑check reminders
• Cooling‑off from 24 hours to 30 days
• Self‑exclusion for 6–12 months or permanent
• Session history and transaction records for full transparency

Choosing Games: Slots, Tables, and Live Casino

Browse by category

We organize Casino Days so you can jump straight to what you enjoy. Slots span classic reels, feature‑rich video titles, ways‑to‑win formats, and jackpots, including network progressives. RNG Table Games cover roulette, blackjack, baccarat, and video poker, with clear limits for small and larger stakes. Live Casino streams real dealers and game shows with English‑speaking hosts, and chip values display in CAD for easy tracking.

Top providers

We partner with trusted studios to keep the lobby fresh and fair:

• Evolution for live tables and game shows like Lightning Roulette and Crazy Time
• Pragmatic Play for slots and live rooms such as Sweet Bonanza and Sweet Bonanza CandyLand
• Play'n GO, NetEnt, and Red Tiger for favourites like Book of Dead, Starburst, and Dynamite Riches
• Games Global and Relax Gaming for varied mechanics including Mega Moolah and the Money Train series
• Nolimit City and Hacksaw Gaming for high‑impact designs like Deadwood and Wanted Dead or a Wild

Search and filters

Use the search bar to find a title or studio fast. Filters sort by provider, category, popularity, or new arrivals. Tags flag features such as Bonus Buy, Megaways, cascading wins, or multipliers. Save favourites and revisit recently played games from your lobby.

Try before you bet

Many slots and most RNG table games offer demo play after login, so you can learn features and pacing without risk. Demo isn't available for live tables or most progressive jackpots, which require real‑money play.

Find your fit

• Check table limits and slot bet ranges on each tile; stakes display in CAD.
• For steadier sessions, choose lower‑volatility slots or classic tables with simple rules.
• For bigger swings, try higher‑volatility slots or live games with side bets.
• Open Game Info to review features, paytables, volatility, and RTP where provided.
• Use favourites to build a short list and rotate titles to manage pace and spend.

Claiming Bonuses and Understanding Wagering

How to claim

Head to the Promotions page to join our welcome or ongoing offers. Pick your offer, tap Claim, and follow the steps. If a code appears, enter it at the Cashier before you deposit. Some promos ask you to toggle Opt in or choose a reward from a list. Always check the terms for the minimum deposit, eligible payment methods, and expiry. Prefer to play without a bonus? Leave opt in off and deposit as usual. Ontario players should note that on our Ontario site, AGCO rules mean bonuses appear only after you log in and inducements cannot be publicly advertised.

Wagering basics

Most bonus funds and free spins winnings come with wagering. You'll need to place bets totaling a set multiple of the bonus, the deposit, or both before funds become withdrawable cash. Your real money balance is used first, then bonus funds. Withdrawing early, betting above the stated max bet, or playing excluded games can forfeit the bonus and related winnings. Free spins winnings are credited as bonus funds unless stated otherwise.

• Example (Canada welcome offer): 100% up to C$500 + 100 free spins (e.g., on Book of Dead)
• Min. deposit: C$20 (Interac, Visa/Mastercard supported; Skrill/Neteller deposits are not eligible)
• Wagering: 35x bonus amount; free spins winnings 35x
• Max bet while wagering: C$5 per spin/hand or 10% of the bonus (whichever is lower)
• Expiry: bonus valid 7 days; free spins valid 24 hours from credit

Game weighting

Games don't all contribute equally. Slots usually count the most. Many table games contribute less, and some live dealer titles may contribute little or nothing. Certain slots can be excluded. Weighting and exclusions appear in each offer's terms and, where available, in the game info panel. When unsure, check the promo page before you play.

• Slots: usually 100% (selected titles excluded or reduced)
• RNG table games (blackjack/roulette/baccarat/video poker): often 10% or 0%
• Live casino: generally 0% (unless an offer explicitly states otherwise)
• Jackpots and bonus buy features: excluded

Track your progress

Open My Account > Bonuses to view active offers, remaining wagering, time left, and the games counted toward the requirement. A progress bar shows what's done and what's left in CAD. You can also check recent bets in your history to confirm contribution. If something looks off, contact support before continuing to avoid a forfeit.

Tip: watch the max bet, eligible games, and the countdown to stay on track

Promotions, Tournaments, and Rewards

At Casino Days, bonuses stay optional and transparent. Join what suits you, skip what doesn't. We publish clear terms up front so you can take part on your own schedule in Canada.

Join leaderboard events

Our tournaments run on selected games with simple scoring. To enter:

• Open the Promotions or Tournaments hub and choose an event
• Read the rules for eligible games, scoring, prize structure, and dates
• Click Join or Opt in before you start playing
• Play real-money rounds on the listed games to earn points

Your position updates on the live leaderboard. Prizes are paid as cash, bonus funds, or free spins, exactly as shown on the event page.

Common event types in Canada

Personalized offers

We tailor offers to your preferences. To receive them:

• Enable marketing in Account Settings and verify your email or phone
• Visit the Promotions page and select Claim or Opt in on any offer you want
• Enter a bonus code at deposit if the offer requires one

Change your communication settings or opt out any time. This won't affect your account.

Ongoing rewards

Look for rotating deals such as reloads, free spins, or occasional cashback on eligible play. Some rewards trigger automatically after opt-in, while others require a manual claim on the promo page. Rewards may not be combinable; the promo card will state if only one can be active.

Terms and expiry

Every promotion highlights key terms so there are no surprises. Always check:

• Expiry dates and local time for opt-in, gameplay, and reward use
• Eligible games and how they count toward the offer
• Minimum deposit or bet, plus any cap on winnings or rewards
• Wagering requirements and any max bet limits while wagering
• Payment method exclusions, if any

Amounts appear in CAD for Canadian players. If a promo doesn't fit your budget, skip it and set limits that work for you. Rewards that expire or aren't fully completed before the deadline are removed as stated in the terms.

Banking in Canada: Deposits in CAD

We keep deposits straightforward for Canadian players. Your Casino Days balance stays in CAD, so there's no currency guesswork. Our cashier is encrypted end to end and supports 3D Secure on eligible card payments. Payment options are tailored for Canadian banks and wallets.

Payment methods that work here

Pick the option you already use and trust:

• Interac e‑Transfer for quick deposits from most Canadian banks
• Visa and Mastercard, including credit, debit, and prepaid where accepted
• E‑wallets you know: Skrill, Neteller, and Payz (formerly ecoPayz)
• iDebit and Instadebit for bank‑linked payments
• Paysafecard for prepaid top‑ups without sharing card details

Timing, limits, and fees

Most deposits arrive instantly. Interac e‑Transfers can take a few minutes depending on your bank and network traffic. If a bank transfer option appears in the cashier, it may take longer while your bank clears funds. Your account remains in CAD; if your card or wallet is in another currency, your provider may apply conversion.

Maximums vary by method and your verification status. We display your per‑transaction and daily caps in the cashier, and higher limits may be available once your account is verified. Paysafecard deposits can't be withdrawn back to Paysafecard, so choose a withdrawable method if you plan to cash out later.

*Your bank or card issuer may apply their own charges, including cash‑advance fees, or block gaming transactions. If a card is declined, try Interac or a supported wallet. The name on the payment method must match your Casino Days account to avoid delays. †iDebit and Instadebit may charge a small service fee on their side.

Withdrawing Your Winnings

Cashing out in CAD at Casino Days is simple and clear. In the cashier, we show the methods available to you, the limits that apply, and our best estimate of when funds will arrive before you submit a request.

Withdrawal methods

For Canada, we support Interac e‑Transfer, leading e‑wallets (Skrill, Neteller, MuchBetter, ecoPayz), bank transfer, and card payouts with Visa or Mastercard where the issuer allows them. Whenever we can, we send funds back to the same method used for your deposit. Availability can vary by province and by your verification status.

Identity checks

Before your first payout, we complete a quick KYC review. Have a valid government ID, a recent proof of address issued within 90 days, and, if asked, proof that you own the payment method. All details must match your Casino Days profile. Most KYC reviews finish within 24 hours. If your name, address, or phone changes, update it in My Account.

Processing times

We aim to review withdrawal requests within 24 hours. Each request enters a short pending stage and you can cancel it from the cashier. Weekends and provincial holidays can extend delivery times. If we need extra checks, we'll notify you in your account and by email.

Limits and fees

The minimum withdrawal is CAD $20. Standard limits are up to CAD $4,000 per transaction and up to CAD $40,000 per rolling 30 days, with higher limits available for verified or VIP accounts. Progressive jackpot wins are paid in full. We process in CAD and don't add withdrawal fees, though your bank or provider may charge fees or convert currency if your account isn't in CAD.

Tips to avoid delays

• Complete KYC early and keep profile details accurate
• Withdraw to the original deposit method when available
• Clear wagering on any active bonus before requesting
• Ensure the payment account name matches your Casino Days account
• Upload clear, uncropped documents showing all corners
• Enable account notifications and reply promptly to requests

Getting Started: Create Your Casino Days Account

We make sign up simple for players in Canada. In a few minutes you can confirm your legal age, check provincial availability, create your profile, and set preferences that fit how you like to play.

Register in minutes

Creating a Casino Days account is quick and works smoothly on mobile or desktop. Have your details ready and follow the prompts on screen.

1. Click Join or Sign Up on the homepage.
2. Enter your email or mobile number and set a strong password.
3. Add your full name, date of birth, and home address.
4. Select your province or territory so we can confirm availability. Players in Ontario are redirected to the regulated site.
5. Confirm you meet the legal age and accept the terms and privacy policy.
6. Verify your account with the email or SMS code we send.

Once done, your account opens right away. You can explore the lobby, save favourites, and tailor your setup. You may be asked to confirm your email or phone before depositing.

Age and province eligibility

Sign up requires confirming the legal gambling age where you live. Across Canada it's 19+, except Alberta, Manitoba, and Quebec where it's 18. In Ontario, you must be 19+ and physically in-province to play on the Ontario site, with geolocation enabled. Access outside Ontario depends on local rules and site policy.

Set your preferences

• Confirm CAD as your currency
• Choose English content and notifications by default in Canada
• Pick email or SMS for updates
• Save favourite games and categories
• Adjust display settings and time zone

You can update these anytime in My Account.

Quick tips

Use your legal name and current address to avoid account issues. Keep your email and phone accessible. Don't use a VPN so geolocation works correctly, especially in Ontario. This keeps your account secure and helps prevent delays later.

Verify Your Identity (KYC) and Account Security

Why we verify

We verify to confirm you're the legal gambling age in your province or territory (18 or 19), protect Casino Days from fraud and money laundering, and keep your account safe. We complete KYC before processing withdrawals so payouts go to the right person. We only request what's necessary and we review documents promptly.

What to upload

• Government photo ID: a valid driver's licence, passport, or provincial/territorial photo ID card
• Proof of address: a recent document issued within the last 3 months, such as a utility bill, bank statement, or government letter showing your full name and residential address
• Payment method proof if requested: a masked card front showing your name and last 4 digits only with the CVV covered, or an Interac/e‑wallet screenshot clearly showing your name and account details
• Source of funds or wealth if triggered by activity thresholds: a recent payslip, a bank statement showing salary deposit, or proof of crypto purchase/origin from a regulated exchange

Upload clear colour images in JPEG, PNG, or PDF with all edges visible and no glare. Details must match your Casino Days profile. We may request a live selfie to confirm liveness and ID ownership. Only personal, non‑third‑party payment methods are accepted and the name must match your account.

How to submit and timelines

Go to Account > Verification and follow the prompts. You can track status there. Most checks complete instantly or within 24 hours. If we need more information, we'll notify you by email or on‑site.

How we protect your data

We use TLS encryption in transit and encrypted storage at rest. Access to your documents is strictly limited and audited. We retain verification data only as required by AML and licensing rules, typically at least 5 years, and handle it under applicable Canadian privacy requirements, including PIPEDA where applicable. We don't sell personal data. You can request a copy of your data or ask for deletion, subject to legal retention obligations.

Avoid delays

• Blurry, cropped, or glare‑affected images or missing edges
• Address proof older than 3 months or missing your full name and address
• Name on the payment method doesn't match your Casino Days account

Turn on two‑factor authentication

1. Open Profile > Security
2. Select Two‑Factor Authentication
3. Scan the QR code with Google Authenticator or Authy
4. Enter the 6‑digit code and save your backup codes

2FA adds a one‑time code at sign‑in and when changing sensitive settings. Store backup codes safely and never share them. If you lose access, contact us to recover your account securely.

How to Play: Step by Step Gameplay Flow

We keep gameplay at Casino Days simple and consistent across slots, tables, and live casino. Here's how we move from picking a title to wrapping up a session while keeping your preferences intact.

Pick a game

We start in the lobby, using search or filters to find a title that fits our style. The game info panel shows key details such as minimum and maximum bets, special features, RTP%, and, where provided, volatility. Prefer faster rounds? We look for Quick Spin or Turbo icons. When ready, we launch the game and wait for the interface and balance to load in CAD before placing a bet.

Set your stakes

Our balance displays in CAD. In slots, we use the on screen bet controls to set the total bet per spin. At tables, we select chip values. Some slot titles let us adjust coin value and bet size separately, while others use a single total bet slider. We choose a stake that matches our balance and pace, then confirm the amount before starting the round.

Use in game features

We open the paytable or help menu to understand symbols, payouts, RTP, and bonus triggers. Where available, we enable Quick Spin or Turbo for shorter rounds. Autoplay, if offered in our location and by the provider, lets us set a number of spins plus stop conditions such as single win, loss, or balance thresholds. Some slots include Feature Buy, with the cost shown clearly before purchase. At tables, we can rebet, double, or clear chips between hands, and toggle side bets if we want added risk. In live games, we watch the round timer and place chips before the betting window closes.

Manage your balance

We track wins and losses in the game panel after each round. Recent results or the game history button shows our last bets and outcomes. If we change stakes mid session, we recheck the total bet before the next round to avoid accidental overspending. Reality Check reminders in our account provide timed session prompts.

Exit and save

We finish any active round, then use the game's exit arrow, or Leave Table in live games, to return to the lobby. Many titles save our last stake and settings automatically for next time. We use the heart icon to add the game to Favourites, or find it under Recently Played on our next visit.

Playing on Mobile and Desktop

We've built Casino Days to run in your browser on phone, tablet, or computer with no download. Sign in and the layout adapts to your screen so games, cashier, and support stay easy to reach. Use the same account and your preferences sync across devices.

Mobile browsers

On iPhone or Android, open Safari or Chrome and head to Casino Days. Slots and crash games play best in portrait, while tables and live casino suit landscape. Menus tuck away to free space, and touch controls are tuned for quick bets and fast scrolling. Add Casino Days to your home screen from the share menu for one tap access. Live tables auto adjust video quality; change view, chat, and sound from the in game toolbar. For best results use iOS 12+ or Android 8+. We don't offer a native iOS or Android app in Canada—play directly in your browser.

Desktop experience

On Windows or Mac, the site works in current versions of Chrome, Safari, Firefox, and Edge. Enjoy bigger reels, clearer live streams, and room to keep the lobby open while a game runs in another tab. For stability, use Windows 10+ or macOS 10.14+.

Location services in Ontario

To play for real money in Ontario, enable location services and allow your browser to share your location when prompted. On desktop you may be asked to install a secure location helper. On mobile, keep GPS and Wi Fi on for accuracy.

Notifications and alerts

If your browser supports it, you can enable notifications for time sensitive account updates and opted in offers. Manage these in your browser's site settings and in our notification preferences. You can switch them off anytime.

Data saving and performance tips

• Use Wi Fi for live casino streaming when possible
• Lower live video quality from the table toolbar on slower connections
• Aim for 2 Mbps (SD) or 5+ Mbps (HD) for live video
• Close other apps or tabs that stream audio or video
• Reduce animation or sound in the game's settings where available
• On cellular, enable your device's data saver to limit background use

Responsible Play: Limits, Time Outs, and Support

At Casino Days, we want play to stay fun and manageable. We give you clear tools to set boundaries, take a break when needed, and find support across Canada.

Set limits

Open Responsible Play in your account to choose the limits that fit your budget and time.

• Deposit limits to control how much you add to your balance
• Loss limits to cap net losses over a period
• Wager limits to restrict total bets
• Session limits to manage time in a single play session

Pick daily, weekly, or monthly caps. Lowering a limit applies right away. Raising a limit only activates after a cooling off delay so you have time to reconsider.

Time outs and cooling off

Need a short reset. Set a time out for 24 hours, 48 hours, 7 days, or up to 30 days. During cooling off, your account can't deposit, claim bonuses, or play. You can still view key account details and request withdrawals. Access returns automatically when the timer ends.

Self exclusion

For a longer break, choose self exclusion for 6 months, 1 year, 2 years, or longer. We block play, deposits, and promotional messages for the full term, and the block can't be lifted early. You may withdraw any remaining real money balance during exclusion. Contact our support team to activate self exclusion and select the right duration.

In session safeguards

Turn on reality checks to get timed reminders, for example every 15, 30, or 60 minutes, showing your session length and results. Use the session timer to stick to your plan. Your account history lists deposits, withdrawals, and bets for clear tracking. Where available, game options such as autoplay with spin and loss caps help you stay within budget.

Support in Canada

If gambling is affecting you or someone close, these provincial services can help:

• Ontario: ConnexOntario — https://www.connexontario.ca/
• British Columbia: Gambling Support BC — https://www2.gov.bc.ca/gov/content/governments/services-for-government/service-experience-digital-delivery/citizen-services/pgs
• Alberta: AHS Addiction Helpline — https://www.albertahealthservices.ca/findhealth/service.aspx?id=6818
• Québec: Jeu: aide et référence — https://www.jeu-aidereference.qc.ca/
• Manitoba: Manitoba Addictions Helpline — https://mbaddictionhelp.ca/
• Saskatchewan: Problem Gambling resources — https://www.saskatchewan.ca/health/healthy-living/addictions/prevention
• Atlantic provinces: Provincial health services problem gambling programs (NS, NB, PEI, NL)

We can share contacts for your province on request and help set stronger limits or exclusions. For evidence based guidance, see Canada's Lower-Risk Gambling Guidelines: https://www.ccsa.ca/lower-risk-gambling-guidelines

Help Centre and Customer Support

Contact us 24/7

We're here around the clock to help Canadian players get back on track fast. Reach us in the way that suits you and we'll guide you step by step. Live chat support is available in English 24/7. You can email us at [email protected]. We don't offer phone support right now.

Popular guides

• Geolocation and access errors VPN/proxy checks, country blocks, IP refresh
• Payments and deposits Interac e‑Transfer tips, card declines, e‑wallet steps
• Verification and documents what to upload, status updates, retries

Quick fixes for common issues

• Access blocked or region error: turn off any VPN, proxy, or firewall apps; use a Canadian IP; refresh your browser or try a different network (home Wi‑Fi over public hotspots)
• Deposit declined: confirm name and billing match, try a smaller amount, check online and international payments are enabled on your card, or switch to Interac e‑Transfer
• Documents rejected: upload colour images (JPG/PNG/PDF), full edges visible, no glare, and ensure your legal name and address match your profile

Case handling and uploads

For smooth reviews, include your username, device, and screenshots. Send files through our secure uploader in Account Verification or attach them via Contact Support. Most document checks are completed within 24 hours. We'll update you by chat or email, and you can reply to our email at any time to add details to your case.

Your privacy and safety

We never ask for your password, full card number (only the last 4 digits), or 2FA codes in chat or email. If something looks off, contact us through the in‑account chat and share documents only via the secure uploader.

Localization for Canada

CAD and English by default

We set Canadian accounts to Canadian dollars by default at Casino Days. Your balance, stakes, cashier, and offer values show in CAD on desktop and mobile, so you're not surprised by exchange rates. If you deposit with a non‑CAD card or wallet, your payment provider may apply its own conversion. For players in Canada, the site is delivered in English; French‑language content isn't offered at this time. You can switch the interface to another supported language from the footer, and your account currency and gameplay remain unchanged.

Province‑based availability

Access in Canada depends on where you are. We use secure geolocation at sign‑in, when you launch a game, and when you open the cashier to confirm your location and display what's allowed.

• Available: AB, BC, MB, NB, NL, NS, NT, NU, PE, QC, SK, YT
• Not available: Ontario (ON) — registration, gameplay, and promotions are blocked while you are in Ontario

Travel within Canada and the site updates automatically to reflect your new location. If something isn't available where you are, you'll see clear notices in the lobby, on game tiles, and on promo pages, with links to eligible alternatives. Entering Ontario disables gameplay and the cashier until you return to an eligible province or territory.

Personalize settings

Use your profile menu to tailor the experience to your needs:

• Language: keep English for Canada or switch the UI language from the footer; Canadian content remains in English
• Notifications: choose account updates and offers by email and/or SMS where you've given consent
• Accessibility support: compatible with keyboard navigation and screen readers; adjust text size and colour contrast through your device or browser; an optional "reduce motion" setting follows your system preference
• Regional display: all amounts show in CAD; timestamps on receipts and history use Eastern Time (ET) and the Canadian date format

Your choices save instantly and carry across devices when you log in. Regional notices stay visible without getting in the way, and there's a quick toggle to review them again from the footer or the Help Centre.

Legal and Age Requirements

We're available to players across Canada, except in Ontario. You must meet the legal gambling age in your province or territory and use our services only from places where online casino play is allowed. If local rules restrict offshore sites or require a provincial licence we don't hold, our services won't be accessible.

Availability in Canada

• Ontario: Not available. Online casinos must be registered with AGCO/iGaming Ontario. We're not registered and we block access.
• All other provinces and territories: Available when you meet local age and eligibility rules and are physically located in a permitted area.

Minimum age to play

You must be the legal gambling age where you live. Most regions set it at 19, while a few allow play from 18. The table shows the current minimums.

Location and access

We use geolocation and eligibility checks—IP, device location, and payment country—to confirm you're in a permitted region. Accounts and gameplay are blocked in restricted jurisdictions, including Ontario. Using VPNs, proxies, or inaccurate details to bypass restrictions isn't allowed and may lead to account closure and forfeiture of bonuses. To meet legal obligations, we may request a government‑issued photo ID and a recent proof of address.

Before you play

• Check the minimum age where you live and confirm online casino play is permitted there. Not available in Ontario.
• Enter accurate personal details that match your ID and address.
• Play only while physically located in a permitted province or territory.

Rules can change. If your region updates its laws or licensing, we may adjust access without notice to stay compliant.

Transparency: Terms, Privacy, and Changes

We keep our rules and notices easy to find and simple to read. All core documents sit in the site footer, are available in English, and are tailored for players in Canada. The links below take you to the live versions.

How we share updates

Each policy shows a Last updated date. When we make material changes, and where the law requires it, we let you know before they take effect. We may notify you by:

• Account message or a banner after you log in
• Email sent to your registered address
• A notice posted on the relevant policy page

Any province specific details appear on the Terms and Legal pages. You can change your cookie choices anytime via the Cookie Notice or the Cookie Settings link in the footer.

RTPs and bonus rules

Every game shows its theoretical RTP in the in game info panel. Our Game Payouts page at /rtplists game titles, providers, and the RTP version we host, and notes when a provider offers variable RTP ranges. Bonus terms appear on each offer card and are collected at promotions/terms. There you will find wagering requirements, game type contribution weighting, max bet, max win, excluded games, and expiry.

Your records

To review your activity, go to Account > History. You can view:

• Deposit and withdrawal transactions
• Game history with bets, results, and time stamps
• Bonus wallet status, progress, and any locked funds

Filters help you sort by date or type so you can find what you need in CAD. For privacy requests such as access, correction, or deletion of personal data, follow the steps on privacy or contact support through the Help Centre.